Cancellation Policy

Private Charters

Charterers who cancel more than 7 days prior to the scheduled charter will receive a full refund of their deposit.

Charterers who cancel 7 days or less in advance of the scheduled charter will be liable for the full cost of the trip unless we are able to find a replacement.

Charterers who are a “no show” on the day of the charter will be liable for the full cost of the trip.

Weather cancellations will be made by the captain on the day of the trip. Any cancellations due to weather made by Shades of Blue Charters will not be held to the cancellation policy.

Group Charters

Charterers who wish to cancel a group trip more than 7 days prior to the scheduled charter will receive a full refund of their deposit if their group is the only group booked on that trip. If there are already multiple groups on the same trip, then rescheduling or canceling is not allowed. This policy is in place to prevent one group of guests from causing changes or cancellations for other guests.

Charterers who cancel 7 days or less in advance of the scheduled charter will be liable for the full cost of the trip plus a 25% crew gratuity.

Charterers who are a “no show” on the day of the charter will be liable for the full cost of the trip plus a 25% crew gratuity.

Weather cancellations will be made by the captain on the day of the trip. Any cancellations due to weather made by Shades of Blue Charters will not be held to the cancellation policy.

If the minimum number of people required to run the trip is not met, we will attempt to reschedule you to another day or refund 100% of your deposit.

Poor Behavior

The captain of a vessel has overriding authority on board the boat, therefore his/her word, is law. This is enshrined both in the International Safety Management (ISM) Code Sec. 5.2 and in the International Convention for Safety of Life at Sea (SOLAS) Chapter 5 Regulation 34-1, which gives the captain the right to make any call necessary in order to protect the life of persons on board or to safeguard the vessel. They even have more power than the boat’s owner. On a civilian vessel, the Captain has the authority to put off passengers who are verbally or physically abusive towards any crew member. The captain decides where the vessel goes and the owners support his/her decision about cancelling trips due to disruptive and abusive behavior by customers. It will not be tolerated and you will not be refunded if your trip is cut short or cancelled due to poor behavior by anyone in your group.